Dalziel & Company Privacy Agreement

At Dalziel & Company respect you and your privacy. We believe it is generally good business practice to ensure that the people engaging with our brand genuinely want to hear from us and have given that consent.

This document is our Privacy Agreement and is effective as of May 25, 2018. In this document we aim to be as transparent as possible about the information we collect, how and why we collect that information.

Dalziel & Company is a DBA of Jessica Dalziel Enterprises LLC, which is a business registered in Michigan, USA. If you have any questions you can contact Jessica Dalziel by emailing hello@dalziel.co. Under the General Data Protection Regulation (‘GDPR’), Dalziel & Company would be considered the ‘data controller’ in most instances and our third-party tools (as outlined in following sections) are the ‘data processors’ in most instances unless otherwise noted.
 

The information we collect

We collect your information when you visit our site, opt-in to subscribe to our newsletter, when you place an order, when you complete a form or when you book a free consultation with us. We use a variety of third-party tools to create the best experience possible for our users and clients, which is covered in the following section. We may collect your email address, first or last name and any required information to process a payment online such as your payment method and your address.

Why we collect it

The information that we do collect (as previously outlined) is used to improve your overall experience when interacting with the Dalziel & Company website. We also collect information if a user wishes to contact Dalziel & Company so that we can provide a more relevant response. From time-to-time we may also conduct a survey to improve our services and/or experience on our website. Additionally, we need certain information in order to process orders and accept payments from our clients, which enables our team to deliver services to those clients.

Third Party Tools, Unsubscribing, Disabling Cookies and More

We will never sell or trade your data to a third party. However, we cannot operate our business without the use of third-party tools. This section outlines the third-party tools we utilize and how they use your data.

We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry standard technologies to help us monitor and improve our newsletter, ‘The Brief’ as well as other company announcements. MailerLite’s privacy policy is available at https://www.mailerlite.com/privacy-policy. You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

We use Memberful to process our orders, which requires collecting some information in order to do that. Memberful is a third-party provider, which may process your data using industry standard technologies to help Dalziel & Company process orders and payments. To protect your data, Memberful’s data protection information can found here: https://memberful.com/data-protection/. Our clients have ‘self-service’ access to their accounts and can update information at any time. They have the right to rectification and erasure. More can be found here: https://memberful.com/blog/gdpr-membership-site/

We use Stripe to help process our orders, which requires collecting some information in order to do that. Stripe is a third-party provider, which may process your data using industry standard technologies to help Dalziel & Company process the actual payments. Stripe has certain data processing activities for which it acts as a data controller, and others for which it acts as a data processor. A good illustration of this dual role is when Stripe processes credit card transactions. Facilitating a transaction requires the processing of personal data, such as the cardholder’s name, credit card number, the credit card expiry date, and CVC code. The cardholder’s data is sent from the Stripe user to Stripe via the Stripe API (or by some other integration method, such as Stripe Elements). Stripe then uses the data to complete the transaction within the systems of the credit card networks, which is a function that Stripe performs as a data processor. However, Stripe also uses the data to comply with its regulatory obligations (such as Know Your Customer (“KYC”) and Anti Money Laundering (“AML”), and in this role Stripe is a data controller. More about how Stripe is GDPR compliant can be found here: https://stripe.com/guides/general-data-protection-regulation

 We use Google Analytics to help us understand how users interact with our website. Google Analytics is a third-party provider that helps website owners measure how users interact with website content. Google Analytics uses ‘first-party’ cookies to report on a user’s interactions with the website. Users can disable cookies or delete an individual cookie. More about Google and cookies can be found here: https://policies.google.com/technologies/cookies Google’s Privacy Policy can be found here: https://policies.google.com/privacy?hl=en

We also use Squarespace as the platform where we have build and continue to host our website: www.dalziel.co. Squarespace is a third-party provider that offers website building and hosting services. Dalziel & Company has access to a Squarespace Analytics feature that uses cookies in a similar fashion as previously described in the Google Analytics section. We have enabled a cookies banner to inform our users of this and you can simply turn off your cookies by clicking on the banner button. For your information, here is the Data Processing Addendum from Squarespace in which most instances Dalziel & Company would be the data controller, Squarespace would serve as the data processor (unless otherwise noted) and you would be considered the ‘end user’: https://www.squarespace.com/dpa/  

Again if you have any questions you can contact Jessica Dalziel by emailing hello@dalziel.co. Otherwise we will work under the assumption that if you continue to use our website you are actively in agreement with this privacy agreement.  

Any updates to this document will be made on this page. This document was last updated in May 2018.